Return Policy
We want you to be completely satisfied with your purchase. If for any reason you're not happy, we accept returns within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be in its original condition
- The return must be initiated within 30 days of the delivery date
How to start a return
Contact us at [your email] with your order number and reason for return. We'll get back to you with return instructions.
Refunds
Refunds will be issued to your original payment method within 5-10 business days of receiving the returned item.
Not eligible for return
- Items damaged due to misuse, accidents, or mishandling by the customer. For example, if a pet knocks over or chews on the product and causes damage, this would not be covered under our return policy.
- Items returned after the 30-day window
If your item arrived damaged or defective, please contact us immediately and we'll make it right.